The short version

  • You must be 13 or older. Under 18 needs a parent or guardian's permission.
  • NutraCompass is a wellness tool, not medical advice. AI estimates can be wrong.
  • Premium and free trials are billed and renewed by Apple or Google. Cancel in your store settings.
  • You own your content. Be respectful in friends and community features.
  • These terms are governed by California law.

Agreement to these terms

These Terms of Use (“Terms”) are an agreement between you and NutraCompass LLC (“NutraCompass,” “we,” “us”). They cover the NutraCompass app (the “App”) and nutracompass.io (the “Site”), together the “Services.” By downloading, accessing or using the Services you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Who can use NutraCompass

You must be at least 13 years old to create an account. If you are under 18, you may use the Services only with the permission of a parent or guardian who agrees to these Terms.

Not medical advice

NutraCompass is a general wellness tool, not a medical device or a substitute for professional care. Calorie, macro and nutrition figures, FFMI and other body calculations, food scanner estimates, targets, programs and Vita’s replies are general information only and can be wrong. They are not medical, nutritional or dietary advice and do not diagnose, treat or prevent any condition.

  • Talk to a doctor or registered dietitian before changing your diet or exercise, especially if you are pregnant or breastfeeding, manage a medical condition, take medication, or are under 18.
  • If you have any history of disordered eating, please use calorie tracking only with guidance from a qualified professional.
  • Stop following a plan and seek medical advice if you feel unwell.
  • The App is not for emergencies. In an emergency, call 911 or your local emergency number.

AI features

The Services use AI models provided by third parties to estimate nutrition from photos and voice descriptions, suggest targets and answer questions. Content you submit to these features is processed by those providers, as described in our Privacy Policy. AI output can be inaccurate, incomplete or out of date, and portion sizes and ingredients are often impossible to judge from a photo. You are responsible for reviewing estimates and deciding how to use them. Vita is an AI assistant, not a person or a licensed professional.

Your account

Give accurate information, including your birthday, and keep your sign-in details secure. You are responsible for activity under your account. Tell us promptly at justin@nutracompass.io if you think your account has been used without permission.

Subscriptions and free trials

The App is free to download. Some features require a paid subscription (“Premium”), offered monthly or yearly at the prices shown in the App.

  • Billing. Subscriptions are purchased and billed through the Apple App Store or Google Play under their terms. Payment is charged to your store account when you confirm the purchase.
  • Free trials. If you start a free trial, it converts to a paid subscription at the end of the trial unless you cancel at least 24 hours before it ends.
  • Automatic renewal. Subscriptions renew automatically at the then-current price unless you turn off auto-renew at least 24 hours before the end of the current period.
  • Cancelling. Cancel in your App Store or Google Play subscription settings. Cancelling stops future renewals, and you keep Premium until the end of the period you paid for. Deleting your account does not cancel a subscription.
  • Refunds. Refunds are handled by Apple or Google under their policies. We cannot issue refunds for store purchases.
  • Price changes. We may change prices. The store will notify you before a change applies to your subscription, as its rules require.

Your content

You own the photos, logs, messages and other content you put into the Services (“Your Content”). You give NutraCompass a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce and display Your Content as needed to operate, provide and improve the Services, including showing content you choose to share to the friends or community members you share it with. This license ends when you delete Your Content or your account, except for copies we must keep by law or that remain in backups for a limited time.

Friends and community features

When you share content with friends or in community features, the people you share with can see it. Be thoughtful about what you share. You agree not to post or send content that:

  • is illegal, harassing, hateful, threatening, sexually explicit or violent;
  • promotes self-harm, disordered eating or dangerous diet practices;
  • shares another person’s photos or private information without their permission;
  • infringes someone else’s intellectual property; or
  • is spam, advertising or impersonation.

We may remove content and limit or end accounts that break these rules. You can report content or users to justin@nutracompass.io.

Acceptable use

You also agree not to:

  • use the Services for anything unlawful, harmful or misleading;
  • try to gain unauthorized access to the Services, other accounts or our systems, or disrupt or overload them;
  • copy, scrape, reverse engineer or resell the Services, or use them to build a competing product, except as the law allows;
  • use automated means to access the Services or extract their data or AI output in bulk; or
  • try to make Vita or other AI features produce harmful content.

Our intellectual property

The Services, including the software, design, text, graphics, logos and the NutraCompass name, belong to NutraCompass or its licensors and are protected by law. Subject to these Terms, we give you a personal, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, as allowed by the rules of the store you downloaded it from. If you send us feedback or ideas, we may use them without any obligation to you.

Partners and third-party services

The Services may connect to or show information from third parties, such as Apple Health, Health Connect, connected devices, restaurant menus, partner gyms, coaches and other websites. We do not control third parties and are not responsible for their services, content, accuracy or practices. Restaurant nutrition information and partner offers may change without notice.

Suspension and termination

You can stop using the Services and delete your account at any time in the App. We may suspend or end your access if you break these Terms, if required by law, or to protect the Services or other users. Sections that by their nature should survive (such as disclaimers, limitation of liability and governing law) will survive termination.

Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, NUTRACOMPASS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ESTIMATES OR OTHER CONTENT WILL BE ACCURATE, OR THAT YOU WILL ACHIEVE ANY PARTICULAR RESULT.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NUTRACOMPASS AND ITS OWNERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AND US $50.

Some places do not allow certain disclaimers or limits of liability, so some of the above may not apply to you. Nothing in these Terms limits rights you have under law that cannot be waived.

Indemnity

To the extent permitted by law, you agree to defend and indemnify NutraCompass against claims, losses and costs (including reasonable legal fees) arising from your misuse of the Services, Your Content, or your breach of these Terms.

Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Before filing a claim, please contact us so we can try to resolve it informally. Any dispute that is not resolved will be brought exclusively in the state or federal courts located in Sacramento County, California, and you and NutraCompass consent to their jurisdiction. If you live outside the United States, you may also have rights under the mandatory laws of your country.

Additional terms for the Apple App Store

If you downloaded the App from Apple’s App Store:

  • These Terms are between you and NutraCompass only, not Apple. NutraCompass, not Apple, is solely responsible for the App and its content.
  • Apple has no obligation to provide maintenance or support for the App.
  • If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the App.
  • NutraCompass, not Apple, is responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
  • If a third party claims the App or your use of it infringes their intellectual property rights, NutraCompass, not Apple, is responsible for investigating, defending, settling and discharging the claim.
  • You represent that you are not located in a country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties.
  • You must comply with any applicable third-party terms (such as your wireless carrier’s) when using the App.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple may enforce them against you.

Changes to these terms

We may update these Terms. We will post the new version here and change the “Last updated” date. If a change is significant, we will tell you in the App or by email before it takes effect. If you keep using the Services after the change takes effect, you accept the new Terms.

General

These Terms and our Privacy Policy are the whole agreement between you and NutraCompass about the Services. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent. We may transfer them in connection with a merger, acquisition or sale of assets.

Contact us

Questions about these Terms: