The short version
- We collect what you put in the App (profile, food, photos, Vita chats) so it can work for you.
- Your health data is never used for advertising, never sold, and never sent to ad networks.
- We use Singular to measure which ads bring people to the App. It gets device data and a few milestones, never your food or health data. Turn it off in Settings → Account → Privacy choices.
- Subscriptions are billed by Apple or Google. We never see your card details.
- Delete your account anytime in Settings → Account → Delete account, or email justin@nutracompass.io.
Who we are and what this covers
NutraCompass LLC (“NutraCompass,” “we,” “us”) makes the NutraCompass app (the “App”) and runs this website, nutracompass.io (the “Site”). Together we call them the “Services.”
This policy explains what information we collect, how we use it, who receives it, and the choices you have. If you live in Washington State, please also read our Consumer Health Data Privacy Policy.
Information we collect
Information you give us
- Account details: your name, email address, and whether you sign in with email, Apple or Google.
- Profile and health information: birthday and age, sex, height, weight, body fat, activity level and goals, plus anything you choose to add such as allergies, medical conditions, medications, and pregnancy, breastfeeding or menopause status. We use this to set your nutrition targets and tailor the App.
- Content you create: your food diary, meals and recipes, food photos and scans, voice descriptions of meals, progress photos and weigh-ins, and your conversations with Vita, our AI assistant.
- Community and friends: what you choose to share with friends or in community features, and the people you connect with.
- Contacts: only if you allow access, to help you find friends who use NutraCompass.
- Messages to us: what you send when you email or call us, including partner and creator applications.
Information from Apple Health and Health Connect
If you choose to connect Apple Health (or Health Connect on Android), the App reads and, where you allow it, writes only the data types you approve, such as steps, workouts, active energy, weight and nutrition. Data from devices and apps linked to those services (for example Apple Watch, Garmin, Fitbit or Strava) reaches us only through them. You can change these permissions at any time in the Health app or your device settings.
Information collected automatically
- Device and usage data: device model, operating system, app version, language, IP address, and how features are used.
- Crash data: technical details of errors and crashes. See Sentry below.
- Ad measurement data: install and attribution data and a few app milestones. See Advertising and ad measurement.
- On the Site: Google Analytics records pages visited, scrolling and clicks on links such as App Store, email and phone links, along with approximate location from your IP address and your browser type. The Site’s calorie calculator runs in your browser: we do not receive the age, height or weight you type in, only that the calculator was used, the goal and activity level picked, and the result. When you open a creator link such as nutracompass.io/go/CODE, we record the code and the click so we can credit the creator.
Purchases
Subscriptions are sold and billed by Apple or Google. We never receive your card number. We receive your purchase and subscription records so we can unlock premium features.
How we use information
- To run the App: logging food, estimating nutrition from photos, barcodes, searches and voice descriptions, calculating your targets, answering you in Vita, syncing with Apple Health or Health Connect, and the friends and community features.
- To manage subscriptions and free trials.
- To send notifications you have allowed, such as reminders.
- To measure and improve: understanding which features are used, fixing crashes and bugs, and measuring which ads and campaigns bring people to the App.
- To support you and handle partner and creator applications.
- To keep the Services safe and to follow the law and enforce our Terms of Use.
Health data
Your Apple Health and Health Connect data is never used for advertising, never sold, and never shared with Singular or any advertising network. It is used only to provide the App’s health and fitness features to you. Your food logs, photos, body measurements, health conditions and Vita conversations are not sent to Singular or advertising networks either.
NutraCompass is a consumer nutrition and fitness app, not a healthcare provider.
AI features
Vita and the food scanner use AI models run by third-party providers. When you send Vita a message or scan a photo or voice description, that content and the nutrition context needed to answer (such as your targets and recent logs) is sent to the AI provider to produce the reply or estimate. They process it on our behalf to provide the feature.
AI output can be wrong. Please check estimates before relying on them. See our Terms of Use.
Service providers
We use these service providers to run NutraCompass. Each receives only the data it needs for its job and may use it only to provide services to us.
| Provider | What it does for us | What it receives | What it never receives |
|---|---|---|---|
| Google Firebase and Google Cloud | Sign-in, database and file storage for the App | Your account and the data you store in the App | — |
| AI providers | Vita chats and analysis of food photos and voice descriptions | The message, photo or description you submit, and the nutrition context needed to answer | Anything not needed for your request |
| RevenueCat | Processes and manages subscriptions | Your account ID and your App Store or Google Play purchase and subscription records | Your food logs, health data or chats |
| Singular | Shows which ad or campaign led to an install, and measures whether ads work | Device information (model, OS, app version), IP address, install and attribution data, your NutraCompass account ID, and the app milestones listed below | Food logs, photos, health or body data, Vita chats, or your iOS advertising ID (IDFA) |
| Sentry | Crash and error reporting so we can fix bugs | Technical crash details and app state, with personal data collection turned off. Session replays mask all text and images | Your name, email, food logs or photos |
| Expo | App updates and notification delivery | Device and app information and notification tokens | Your food logs, health data or chats |
| Apple and Google | App Store and Google Play purchases, Sign in with Apple or Google, Apple Health and Health Connect | What those services need to process purchases and sign-in | — |
| Google Analytics and Vercel | Website analytics and hosting for nutracompass.io | Site usage data described above | Anything from the App |
| Maken Media | Creator link tracking on the Site | The creator code and the click | Anything from the App |
We may also share information when you ask us to; to comply with the law or protect the rights and safety of our users, NutraCompass or others; or as part of a merger, acquisition or sale of assets, where it would remain covered by this policy.
Advertising and ad measurement
We advertise NutraCompass on other apps and sites. To learn which ads work, the App uses Singular, an attribution service. Singular receives the data listed in the table above, including these app milestones: account created, onboarding completed, first food scan, first meal logged, active on 3 different days within your first week, first Vita message, and subscription screen viewed (including which screen opened it). RevenueCat also sends Singular your purchase, renewal and cancellation events from its own servers.
When we connect an advertising network to Singular (currently Meta, TikTok and AppLovin), it receives milestone names and revenue so it can measure ad results. On iPhone this goes through Apple’s SKAdNetwork in aggregated form.
Advertising ID. NutraCompass does not ask for permission to track you across other companies’ apps and websites (Apple’s App Tracking Transparency) and does not collect your iOS advertising ID (IDFA). On Android, Singular may receive your device’s advertising ID if one is available. You can reset or delete it in your Android settings.
Under California law, sending this data to advertising networks for measurement can count as “sharing” personal information. You can turn it off at any time. See Your choices.
Your choices
- Turn off ad measurement. In the App, go to Settings → Account → Privacy choices → Share activity for ad measurement. When it is off, the Singular SDK stops collecting and sending data from that device, and your account ID is no longer linked to it. The setting stays off until you turn it back on. This is how you opt out of the “sharing” of your personal information under California law.
- Users under 16. If your profile shows you are under 16, we automatically limit what Singular receives: no app milestones and no account ID are sent, and Singular is told to limit data sharing. We do not sell the personal information of users under 16 or share it for advertising.
- Device permissions. You can turn off camera, photos, microphone, contacts, Apple Health or Health Connect, and notification access in your device settings. Some features may stop working.
- Website cookies. You can block Google Analytics cookies in your browser or with the Google Analytics opt-out add-on.
- Access, correction, copy or deletion. You can edit most information in the App and delete your account there (see below). For anything else, email justin@nutracompass.io from the address linked to your account so we can verify the request. We respond within 45 days.
Deleting your account
You can delete your account in the App at Settings → Account → Delete account. Deleting it:
- permanently removes your profile, food diary, meals, progress photos, Vita history and other App data from our servers;
- asks Singular to erase the data linked to your account;
- deletes your customer record at RevenueCat; and
- revokes Sign in with Apple access, if you used it.
Copies in backups are removed as those backups expire. We may keep limited records where the law requires it.
Deleting your account does not cancel your subscription. Subscriptions are billed by Apple or Google, so cancel there first to stop being charged: on iPhone or iPad at apps.apple.com/account/subscriptions or Settings → your name → Subscriptions; on Android in Google Play → profile icon → Payments & subscriptions → Subscriptions.
How long we keep information
We keep your information while your account is active and as needed to provide the Services. When you delete your account, we delete it as described above.
California privacy rights
If you live in California, you have the right to know what personal information we collect, use and disclose; to access, correct and delete it; to opt out of its sale or sharing; and to limit the use of sensitive personal information. We use sensitive information, such as health information, only to provide the Services you request. We do not sell personal information for money. We do “share” limited data for ad measurement as described above, and you can opt out in the App. We will not discriminate against you for using these rights. You or an authorized agent can make a request by emailing justin@nutracompass.io.
Washington and other state health data laws
Some states, including Washington, have laws that protect consumer health data. Our Consumer Health Data Privacy Policy describes the health data we collect, how we use and share it, and how to use your rights.
Users in the European Economic Area and United Kingdom
If you are in the EEA or UK, we process your information to perform our contract with you (running the App you signed up for); with your consent (for health information you choose to give us, Apple Health or Health Connect data, and device permissions, which you can withdraw at any time); for our legitimate interests (analytics, ad measurement, security and improving the Services); and to comply with legal obligations. You may also have the right to object to processing, to data portability, and to complain to your local data protection authority.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
You must be at least 13 to create a NutraCompass account, and we check your birthday at sign-up. NutraCompass is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has created an account, contact us at justin@nutracompass.io and we will delete it.
Where information is processed
NutraCompass is based in the United States. We and our service providers may process information in the United States and other countries, where data protection laws may differ from those where you live.
Changes to this policy
We may update this policy. We will post the new version here and change the “Last updated” date. If a change is significant, we will tell you in the App or by email before it takes effect.
Contact us
Questions or requests about privacy:
- NutraCompass LLC
- Sacramento, California, USA
- Email: justin@nutracompass.io
- Phone: (916) 212-1431